We believe exceptional customer service extends far beyond the initial purchase of our machines. We recognize that your success hinges on the ongoing performance and reliability of our equipment throughout its entire lifespan. This is why we are dedicated to delivering comprehensive after-sales support to guarantee your continued satisfaction:

1. Worldwide Support and Customer Care - Available 24/7: Our support and customer care teams are at your service around the clock, spanning the globe. Regardless of your location or time zone, you can rely on us for assistance, day or night.

2. Exclusive Use of Genuine and Original Spare Parts: We exclusively provide genuine and original spare parts to optimize the performance and longevity of your machine. By using authentic components, you can trust that your equipment will operate at its peak efficiency, ensuring your investment remains valuable over time.

At Rustibus, our commitment to your success goes beyond the sale – it encompasses the entire lifecycle of our equipment. We're here to support you whenever you need us, and we stand by the quality and authenticity of the parts we offer to maximize your machine's performance. Your satisfaction remains our top priority.

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Frequently asked questions

How long will my Rustibus last?

When you choose Rustibus you are making a conscious decision to go with quality; quality that will last a lifetime. You are choosing a machine fit for its purpose, designed and made for the Maritime Industry. Made to be used on vessels and in maritime environments; it’s not something from a different industry altogether. It is a marine machine.

If you maintain your Rustibus, use it properly and store it carefully, your Rustibus will have no trouble following the lifetime of your vessel and when your vessel gets too old, you can transfer your Rustibus over to a newer vessel.

Can I use Rustibus instead of Grit blasting?

There is a difference between grit blasting and Rustibus. Rustibus will not create same rugged, angular profile (microns/mils) as grit. Rustibus is mechanical de-scaling with a surface cleanliness result of ST3+/SSPC-SP11+ . But because implicit definitions of "roughness" and profile form vary between methods, numerical profiles determined using different techniques (replica tape, interferometer, confocal microscope, analogue stylus, digital stylus) may yield different values. Always specify the technique used.

Most of our customers who used to grit blast now only use Rustibus, being sufficient for most purposes. However, should a ‘Blasted’ profile or for example SA3 blast class be needed, one will need to grit blast after the use of Rustibus to get that specific final result. By combining Rustibus with grit/sand blasting one will normally save 80-85% grit/sand being a huge cost saving and more environmentally friendly.

It must also be remembered that while good surface profile is important to increase surface area and provide a good anchor pattern for coatings to lock on to; it can be just as disastrous to have excessive profile height, causing  premature rusting and coating failures.  Bear in mind that more profile means more paint to cover the surface.

There are two important rules of thumb when it comes to profile.

1. The profile height shouldn’t exceed the primer coat dry film thickness (DFT)

2. The profile height should not be greater than 1/3 the total coating system DFT

How long can I use my chain drum?

The chain drums are a consumable item, with use it will wear down. With normal and correct use,  you can wear the drum down until only two links remain. With the second /middle link is worn through, your drum should be replaced.

How long they will last has a lot to do with how it’s being used and the surface conditions on which it is being used.

You’ll get the most out of your drum, by not using excessive pressure, avoiding running the machine over sharp edges and deck fittings e.t.c. Look after your machine and it will look after you.

Can I get Rustibus products near me?

In short, yes. Rustibus has stock points all over the world; we’re always open somewhere and wherever your vessel is calling we are close by and can reach you.

If you invest in a Rustibus, you get first class service and having what you need, when you need it and where you need it is part of that.

What should I do if I encounter technical issues with my machine?

If you encounter technical issues with your machine, we recommend referring to the troubleshooting section in your machine’s user manual. If the issue persists or you require further assistance, please contact our after-sales support team. Our technicians will work with you to diagnose and resolve the problem.




Rustibus machines are engineered for longevity. However, in the event of unexpected issues, it becomes crucial to reduce downtime through swift and dependable troubleshooting.

Here you'll find a compilation of troubleshooting tips for all Rustibus machines, conveniently available in a downloadable PDF format. You can access the document by clicking the following link: coming soon, please contact us per emial in the meantime.

Impa / Issa Codes - Quick reference

Rustibus Item number
Impa part No
Issa Part No
591205 / 591206
Rustibus 2000 Electric
Rustibus 2000 Diesel
Rustibus 2000 Air
Rustibus 2000 Electric Low
Rustibus 2000 Air Low
Rustibus 2000 Disposable Chain Drum
Rustibus 2000 Bearing 17 mm & 18 mm Set
Rustibus 2000 Shaft to Chain Drum and Wire Brush
Rustibus 2000 Disposable Chain Drum Assembly (w/shaft and bearings)
Rustibus 2000 Wire Brush